Customer Care


We are pleased to inform you about an introduction called "TATA Kavach".

In order to gain the customer confidence, by having a shortest possible uptime of vehicles which come in for accident repair at the dealers / Tata authorized service stations, Tata Motors would like to offer a delay based compensation. **

This offer of accidental repair promise time is for the following models used for civil application and which are insured under TATA Motors insurance, at selected workshops.

  • 4 tons to 49 tons cargo vehicles
  • ACE
  • IRIS
  • ZIP

The offer is valid for the calls routed and registered through Tata Motors Insurance toll free number 1800 266 0278.

Commencement of repair time of the vehicle will start only after the final approval from the insurance company and written approval from the customer.

In case the vehicle repair time exceeds 15 days then a compensation will be payable in multiples of 24 hours slab over 15 days (no pro-rata settlement) to customers in the form of coupons . The coupons are redeemable across all Tata Motors authorized commercial vehicle workshops for vehicle service's only. The coupons can also be availed for fitting our prolife branded products.

**T&C Apply
For further details pls contact 18002097979

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