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Sampoorna Seva (AMC)

 

The AMC Service from Tata Motors Limited is known as Sampoorna Seva and it ensures that the customer can focus entirely on his core business while leaving work related to vehicle maintenance to the experts at Tata Motors.

AMC or Annual Maintenance Contract is a facility provided to a Commercial Vehicle buyer wherein TML provides maintenance and repair services to the customer at the specified National Highways through the Service outlets of its authorized dealers or Tata Authorized Service Stations (TASS). Under the AMC scheme the customer has the option to choose from various AMC packages. The coverage specified in each of the AMC packages may vary from a comprehensive AMC package to coverage of only scheduled services or only labor.

The Sampoorna Seva advantage

  1. Best Dealer Network
    1. Widest Dealer Network
    2. Highest Density of touchpoints
  2. Maximize productivity, minimize costs.
    1. Maximum Vehicle uptime
    2. Reduces pilferage risk associated with a driver handling claims
    3. Focus on your business while we take care of your vehicles
    4. Reduced Administration expense
    5. Secures you against the jolt of sudden expenses allowing you to plan your cash flow.
  3. The promise of Quality
    1. Well trained, professional manpower
    2. Genuine parts and lubes
    3. Better Resale value through enhanced residual vehicle value
    4. Advanced Diagnostic Systems
  4. At your service, always
    1. 24/7 AMC Tollfree helpline
    2. Service reminders and service updates

The Sampoorna Seva Packages available are:-

Platinum Plus (Comprehensive coverage at your door step)

On-site Service:

  • All preventive maintenance services as stated in OSB
  • Change of lubricant, filters and other scheduled parts replacement as mentioned in OSB.
  • Preventive checks, minor repairs and adjustments

Workshop Service:

  • All labor as well as parts required for mechanical/electrical repairs.
  • All the major aggregate overhauling - Engine, Gearbox, Differential
  • All servicing of ancillary parts like alternator, starter, fuel pump.

Platinum (Comprehensive coverage):

  • All maintenance services as stated in OSB
  • All lubricant, filters and parts replacement as mentioned in OSB on scheduled services.
  • All the major aggregate overhauling - Engine, Gearbox, Differential
  • All servicing of ancillary parts like alternator, starter, fuel pump.

Gold (Preventive Maintenance & Labor on other repairs):

  • All maintenance services as stated in OSB
  • All lubricant, filters and parts replacement as mentioned in OSB on scheduled services.
  • All labor charges for servicing and mechanical/electrical repairs.
  • All the Labor for major aggregate overhauling - Engine, Gearbox, Differential
  • All servicing of ancillary parts like alternator, starter, fuel pump.

Silver (Preventive Maintenance coverage):

  • All the scheduled maintenance services as stated in OSB
  • All lubricant, filters and parts replacement as mentioned in OSB on scheduled services.

Bronze (Coverage of Labor charges):

  • All labor charges for servicing and mechanical/electrical repairs.
  • All the Labor for major aggregate overhauling - Engine, Gearbox, Differential
  • All servicing of ancillary parts like alternator, starter, fuel pump.

Disclaimer: The coverage and exclusions are indicative. Please contact our dealer/service stations for the details.

 

If you are interested in availing Sampoorna Seva click here : amccustomer@tatamotors.com

 

For further details please contact your nearest Dealer or Service Station.

Contact us at:-
Mail: amccustomer@tatamotors.com | Helpline: 1800 2582589

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